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Last updated: September 26, 2025
This Privacy Policy describes how Pixel Art X (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thepixelartx.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the “Last updated” date above. Your continued use of the Services after any changes indicates your acceptance of the revised Privacy Policy.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from different sources. The information we collect depends on how you interact with Pixel Art X.
We may use your information to:
Process and deliver your orders.
Communicate with you about purchases, shipping, returns, and support.
Improve and personalize your experience.
Prevent fraud and ensure security.
Market and promote our products.
Comply with legal obligations.
Personal Information We Collect
- Information You Provide Directly
Contact details: name, address, phone number, email.
Order details: billing/shipping information, payment confirmation.
Account details: username, password (if account creation is available).
Customer support: information you share when contacting us.
- Information We Collect Automatically (Usage Data)
When you use the Site, we may collect:
Device and browser information.
IP address and approximate location.
Site activity (pages viewed, time spent, actions taken).
Cookies and similar tracking technologies.
- Information from Third Parties
We may also receive information about you from:
Payment processors (e.g., PayPal, Stripe, Shopify Payments).
Shipping and logistics providers.
Marketing and advertising partners.
How We Use Your Information
Order Fulfillment: Process payments, ship orders, manage returns/exchanges.
Customer Support: Provide assistance and respond to inquiries.
Marketing: Send promotions, updates, and offers (with your consent where required).
Fraud & Security: Detect and prevent unauthorized or malicious activities.
Service Improvements: Analyze performance and enhance the Site.
Cookies
We use cookies and similar technologies to:
Improve website performance.
Remember your preferences.
Analyze visitor activity.
Show relevant ads.
You can control cookies through your browser, but disabling them may affect your experience on our Site.
How We Share Personal Information
We may share your personal information with:
Vendors and service providers (e.g., payment processors, shipping partners, analytics).
Business partners (marketing and advertising, with your consent where required).
Affiliates within our business group.
Legal authorities, if required by law.
In connection with business transfers such as mergers or acquisitions.
We do not sell personal data. However, we may share limited data with advertising partners for targeted promotions.
Children’s Privacy
Pixel Art X is not intended for children under 13. We do not knowingly collect personal information from children. If you believe your child has provided their information, please contact us for deletion.
Data Retention & Security
We take reasonable steps to safeguard your information, though no system is 100% secure.
We retain personal data only as long as necessary to:
Provide Services.
Comply with laws.
Resolve disputes.
Your Rights
Depending on your location, you may have rights such as:
Accessing your personal data.
Correcting or deleting data.
Opting out of marketing communications.
Restricting or objecting to processing.
Requesting data portability.
To exercise these rights, contact us using the details below.
International Users
If you access our Services from outside Pakistan, please note your data may be transferred and processed in other countries.
Contact Us
For questions or to exercise your rights, reach us at:
📧 thepixelartx@gmail.com
📍 Karachi, Pakistan, 75290
